1995-2000 Kazan State University, Faculty of Journalism, Psychology and Sociology (Journalist Diploma)
Further Training: "Management skills development"; "Negotiations: business and written communication"; "Sales System"; "Retail technology for managers"; "Management by Purpose"; "Head of the managing organization" "State Youth Policy" (diploma) "Trainer Training" (certification course)
Organization of projects for public, social and political structures. Organization and hosting mass events, conferences, seminars and expansion-republican projects. Hosting training programmes and seminars for the government employees. Development and implementation of programmes to build teams (rope courses, teambuilding) with 100 participants. Organization of selection, recruitment, adaptation and staff training. The Business processes description in the enterprise. Developing key performance indicators for business processes. Developing job descriptions, regulations, and business standards. Building an effective internal communications system. Describing communicational procedures between organizational units. Diagnosing enterprise culture. Organizing and conducting trainings in a large group (100 participants) Conducting sessions of the strategic planning Long-term projects of training and staff development: - Training of trainers; - assessment of average management and specialists to identify the reserve; - training of public officials; - Assessment of senior management; - Development of managerial competencies of middle-level managers and managers.